aioride The fastest way to get help with an active rental is the incident flow inside the app. For anything else, email us at contact@aioride.app — we answer 7 days a week.
No. aioride never asks for a cash deposit and never keeps your passport. You book and pay securely in the app, that’s it.
Yes — we deliver the scooter to your villa, hotel or guesthouse anywhere in our coverage zones for free, and pick it up at the end of your rental.
Two helmets, a phone holder, roadside assistance and free delivery are included with every rental. The price you see in the app is the price you pay.
Yes, directly from the app in a few taps — no phone calls, no renegotiation. Weekly and monthly discounts apply automatically.
Open the app and report the issue — our incident flow guides you through it and our team responds 7 days a week. Roadside assistance is included.
Legally, yes: an IDP with the motorcycle (A) category alongside your home license. Police checks are common in Canggu and Kuta.